Terminology¶
Cal-ICOR: The Cal-ICOR project, which is a collaboration between the University of California, Berkeley and the California Learning Lab.
Partnered or Participating Institution: Any institution that is a participant in the Cal-ICOR project.
Authorized User: Any individual who has been granted access to Cal-ICOR Managed Infrastructure by a participating Institution.
Institution Representative: An individual who is authorized to grant access to Cal-ICOR Managed Infrastructure on behalf of a participating Institution.
Cloud Provider: Any third-party cloud service provider that Cal-ICOR uses to provide computing resources to Authorized Users. This includes, but is not limited to, Amazon Web Services (AWS), Google Cloud Platform (GCP), and Microsoft Azure (Azure).
Cal-ICOR Managed Infrastructure: Also referred to as Infrastructure. Any web service, program, or cloud infrastructure that Cal-ICOR manages on behalf of a participating Institution and hosted by a Cloud Provider.
Summary¶
Cal-ICOR does not store or retain any personally identifiable information about its partners or users, or the information that is created or placed on the Infrastructure we run.
Access to the Cal-ICOR Managed Infrastructure is required by Cal-ICOR staff, but if a participating Institution stops working with Cal-ICOR the information and access is not retained. This access and information will be deleted within 30 days of the end of the partnership.
While partnered with an Institution¶
We do not retain or share any information as described below:
Cal-ICOR will require access to the Cal-ICOR Managed Infrastructure of a partnered Institution, including but not limited to all filesystems and servers for general maintenance and debugging.
Cal-ICOR staff could potentially have access to personally-identifiable information used for authenticating users, e.g. an email address for logins.
User data on a Cal-ICOR Managed Infrastructure deployment will never be intentionally changed or deleted, unless:
The partnership with the Institution has ended and the Cal-ICOR Managed Infrastructure is no longer in use.
We have explicit permission from the Institution to delete the data.
Some data will be consumed by our monitoring and metrics for the purpose of alerting staff to potential issues with a deployment as well as usage statistics.
After a partnership with an Institution ends¶
When an Institution and Cal-ICOR end their partnership, all information and data that was contained within that partner’s Cal-ICOR Managed Infrastructure will be deleted. This includes:
All user data, including but not limited to notebooks, files, and configurations.
All user accounts, including but not limited to the email addresses used for authentication.
The Cloud Infrastructure will be deleted, and all access to the infrastructure will be removed.
If the Institution has a new partner or Cloud Provider, the data can potentially be transferred to the new partner or Cloud Provider.
This request must be made by the Institution Representative, and Cal-ICOR staff will work with the Institution to transfer the data.
This will be done in a secure manner, and all data will be deleted from the Cal-ICOR Managed Infrastructure.
If amount of data is large, the transfer may take some time or may not be possible.